Delta X-Mount Pro Phone Holder (Stem Mount)

Delta X-Mount Pro Phone Holder (Stem Mount)
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The X-Mount Pro securely holds any phone with any case and offers a minimalist profile.

Features:
  • Unique patent pending design with proprietary stretch materials grip your phone
  • Forged Aluminum and composite construction
  • Stem cap mounting keeps the phone out front for easy viewing
Verified Owner
Saturday, Oct 3 2020 (8 weeks ago)
Delta X-Mount Pro Phone Holder (Stem Mount)
Several years ago, I purchased a Delta X-Mount Pro. It worked great and has continued to provide good service. When I purchased a new bike less than a year ago, I purchased another - what I thought was - the same unit. It wasn't. It was inferior to the original unit.

In fact, on your page, you show what Delta refers to as the "X-Mount Bike Phone Holder" (when - in fact - you are shipping the "X-Mount Pro"). Essentially, you are promoting the better unit, then shipping a lesser quality unit. The unit I purchased from Nashbar failed in less than two weeks of use, when the set screw in the middle came out, causing my phone to fly off the mount when I was riding at 20 mph.

The original unit I purchased is far more substantial, with a base unit (on which the phone rests) much larger than the unit at the top of the page. Unlike the second unit I purchased from you (that failed), it has no single set screw. Had I been riding my bike with the first unit I purchased, I wouldn't have needed to replace my broken phone.

Not realizing I could order directly from Delta, I purchased what was shown on Nashbar's site (https://www.nashbar.com/delta-xmount-pro-phone-holder-stem-mount-hl6800/p720605), but did not receive that unit.

Because of this, a five star rating of your product becomes a one star rating. Now, because of your confusing marketing (you are - in fact - representing one unit but shipping a different unit. I'd like to return what I've purchased from you - not for a replacement (of another inferior unit).
Sunday, Jul 12 2020 (4 months ago)
Delta X-Mount Pro Phone Holder (Stem Mount)
I think I had my Galaxy S7 loaded into this product for some 500 miles and it failed at the stem mount ring dropping my phone to my drive way as I made the transition from the street to the sidewalk. The cast material is not designed for infinite life and this is were it snapped at two points carrying with it a portion of the stem ring that was under my bearing cap. These were all road miles around Lake Mission Viejo which is really not all that rough of a paved road loop. My take is that the cantilevered design cannot manage the weight of a Samsung Galaxy S7 and the vibration and shock that results when transitioning over road irregularities and gutters to my homes driveway was all it took to make this die cast aluminum part fracture in less than a years time.

I want my money back!